Moodstream Hero Image

PROJECT SCOPE

End-to-End Design Process

ROLE

Product Designer

PROJECT DURATION

3 Months

MOODSTREAM

A movie and tv streaming app using generative AI and conversational search to match content.

PROBLEM

Today’s streaming platforms deliver thousands of options yet
people still scroll, leading to browsing fatigue and decsion
paralayis.

Emotional Reality: It’s not just about finding something to
watch, when search feels like work, watching stops being
relaxing.

75% of busy professionals ages 28-55 report that they give up
the search and exit the platform.

Today’s streaming platforms deliver thousands of options yet people still scroll, leading to browsing fatigue and decsion paralayis.

Emotional Reality: It’s not just about finding something to watch, when search feels like work, watching stops being relaxing.

75% of busy professionals ages 28-55 report that they give up the search and exit the platform.

Moodstream Logo Image
Moodstream Logo Image

HOW MIGHT WE HELP USERS COMMUNICATE THEIR
VIEWING INTENT TO FEEL MORE NATURAL EXPRESSIVE
AND HUMAN?

HOW MIGHT WE HELP USERS COMMUNICATE THEIR VIEWING INTENT TO FEEL MORE NATURAL EXPRESSIVE
AND HUMAN?

HOW MIGHT WE HELP USERS COMMUNICATE THEIR VIEWING INTENT TO FEEL MORE NATURAL EXPRESSIVE
AND HUMAN?

Methods & Participants Image
RESEARCH INSIGHTS

INSIGHT #1

Decision fatigue stems from cognitive overload, emotional depletion, & fear of wasting time.

INSIGHT #2

Emotional Reality: It’s not just about finding something to watch; when search feels like work, watching stops being relaxing.

INSIGHT #2

Most platforms optimize for efficiency, not empathy. Our solution aims to bridge that gap with conversational intelligence that understands context, emotion, & intent.

87% Of Streamers Comfortable Image
74% Of Participants Struggle Image
75% Of Streamers Exit Image

There is a clear need for conversational AI-powered search experiences that better support how users
naturally express intent.

There is a clear need for conversational AI-powered search experiences that better support how users naturally express intent.

TARGET USERS

Research revealed that users often know how they want to feel, but not what they want to watch. While some prioritize speed and efficiency, others seek recommendations that reflect their emotional state. These personas represent the primary user needs that informed Moodstream's mood-based discovery experience.

PERSONA #1

The Efficient Rexaler Image
The Efficient Rexaler Image

POV STATEMENT:

Jordan needs to effortlessly find content that matches his mood because the stress of endless scrolling makes relaxation feel more
like work.

PERSONA #2

The Feeling-first Viewer Image
The Feeling-first Viewer Image

POV STATEMENT:

Maria needs a search experience that understands her mood and intentions, not just her words, because when the app fails to capture her emotional context, she feels unseen and disengages entirely.

While reasons may differ, user's needs remain the same: overwhelmed by too many
choices & unable to express what they want.

While reasons may differ, user's needs remain the same: overwhelmed by too many choices & unable to express what they want.

This led me to consider:

HOW MIGHT WE...

How might we reduce the time it takes the user to find something satisfying to watch after work (under 2 min) ?

How might we allow the user to tune the emotional tone of suggestions through intuitive controls or feedback?

How might we help the user recover from decision fatigue by simplifying or gamifying discovery moments?

IDEATION

TASK FLOW “2 Minute Mood Check”
GOAL: Find something to match mood within 2 minutes of opening app

Ideation Image

LAYING THE FOUNDATION (WIREFRAMES)

Based on research insights, I focused on the main desires of the personas - finding something to watch in under 2 minutes that matches their mood and conversational search options.

Mood checkin Image

MOOD CHECK-IN

AI anticipates user's routine & asks simple questions to match content to user's needs.

Mood Match Image

MOOD MATCH CATEGORIES

AI curates content into categorized groups based on user's feedback.

Mood Feedback Image

MOOD FEEDBACK

AI gathers data after user finishes watching content; stores for future recommendations.

Conversational Search Image

CONVERSATIONAL SEARCH

AI interprets conversational language to match user with content that fits their present mood.

BUILDING THE BRAND

I wanted the design to be sleek, innovative, and fun. Energetic teals highlight important information in a dark gallery background showcasing content posters. I was inspired by the concept of a mood-ring to magically anticipate the needs of the user and gamify any data check-ins with colorful buttons and palettes.

LOGO DESIGN

MOODSTREAM  LOGO IMAGE 2

MOODSTREAM

TYPOGRAPHY

Poppins

Poppins

Poppins

Poppins

MOOD BUTTONS

Primary Default Image
Primary Default Image
Primary Disabled Image
Icon 1
Icon 2

ICONS & BOTTOM NAVIGATION

Icons Bottom Navigation  Image
Icons Bottom Navigation Image

BUTTONS

Primary Default Image
Secondary Default Image
Primary Disabled Image
Secondary Disabled Image
Icon Image

POP UP CARD

POP UP CARD Image
Example when screen Image
Example when screen Image

USABILITY TESTING & DESIGN ENHANCEMENT

METHOD

Moderated in-person paper prototype testing

PARTICIPANTS

Heavy-streaming users ages 28-55

SCOPE

  • Evaluate conversational search

  • Test recommendation transparency

  • Identify friction in discovery flow

Usabilty Testing Image
Design Learning Image

I conducted rapid-testing to get early feedback from heavy streaming platform users.

RESEARCH INSIGHTS

TOO MANY STEPS

Users felt multiple questions slowed discovery.

VOICE FELT NATURAL

Users preferred speaking casually over typing.

TRANSPARENCY BUILDS TRUST

Simple explanations worked better than complex AI descriptions.

KEY FUNCTIONS

Mood Match Image

MOOD MATCH

AI adapts recommendations based on
emotional state and viewing context.

AI adapts recommendations based on
emotional state and viewing context.

Conversational Search  Image

CONVERSATIONAL SEARCH

Natural language search like "funny but not
dumb."

AI Transparency Image

AI TRANSPARENCY

Simple explanations increase trust and reduce
uncertainty.

Simple explanations increase trust and reduce uncertainty.

Vibe Check Image

VIBE CHECK

Quick feedback loops refine future
recommendations.

Quick feedback loops refine future recommendations.

ITIERATIONS + REFINEMENT

Testing insights directly shaped the final experience.

REFINEMENT #1: REDUCED DECISION FATIGUE

RESULT

Faster discovery & less cognitive load

After → Simplified flow_ fewer questions & direct content details
Conversational Search  Image
Conversational Search  Image
Conversational Search  Image

REFINEMENT #2: ADDED CONVERSATIONAL INPUT

Typing required for search Image

RESULT

More natural interactions and lower effort

Voice input integrated into search Image
Voice input integrated into search Image

DESIGN LEARNING

GLOW TREATMENT RESEMBLED HOVER BEHAVIOR

  • Distracted from movie artwork

  • Felt stronger for TV/desktop interactions

  • Reduced visual clarity on mobile

Design Learning Image
Design Learning Image 2

FINAL PROTOTYPE

FINAL PROTOTYPE

Key screens of conversational search flow

AI Transparency Image
AI Transparency Image
AI Transparency Image
AI Transparency Image
AI Transparency Image

TAKEAWAYS

Designing Moodstream reinforced that more content does not create better experiences. Users weren't struggling with lack of choice — they were struggling with emotional
overload and decision fatigue. AI has the opportunity to act less like a recommendation engine and more like a helpful guide.

Designing Moodstream reinforced that more content does not create better experiences. Users weren't struggling with lack of choice — they were struggling with emotional overload and decision fatigue. AI has the opportunity to act less like a recommendation engine and more like a helpful guide.