Moodstream Hero Image

Designed a contextual UI/UX ecosystem for autonomous mobility that transforms stressful urban commuting into a safe, seamless, and restorative experience. Completed through a Bay Area design challenge in collaboration with Zoox and AAU.

ROLE

Lead UI/UX Designer

TOOLS

Figma

Adobe CC

TEAM

1 UI/UX Designer

3 Industrial Designers

DURATION

4 Months

THE CHALLENGE

In dense cities like Los Angeles, daily commutes are stressful, unpredictable, and inefficient. Safety concerns, constant delays, and fragmented services, create friction at every step turning something as simple as getting from point A to point B into a mentally draining experience.

Pain points

  • Stressful, unpredictable commutes in dense urban cities

  • Lack of trust and transparency in autonomous systems

  • Safety concerns with human drivers and city environments

  • Disconnected experiences across rides, food, daily tasks

  • Limited in-vehicle comfort and customization

THE APPROACH

How might we design a seamless autonomous mobility experience that transforms everyday commuting into a "sanctuary in motion"?

EXPLORATION

Commuters navigate fragmented experiences across transportation, food, and daily tasks. How might we create a seamless ecosystem that reduces friction and turns travel time into a more personalized experience?

Zoox Exploration ImageZoox Exploration Image

INTERIOR UI SYSTEM

Beyond the ride-hailing experience, I explored how Zoox's interior could become an adaptive environment rather than a traditional interface. Inspired by bioluminescent plankton and natural systems, the UI responds to passengers and context in real time to foster trust, comfort, and effortless awareness.

Beyond the ride-hailing experience, I explored how Zoox's interior could become an adaptive environment rather than a traditional interface. Inspired by bioluminescent plankton and natural systems, the UI responds to passengers and context in real time to foster trust, comfort, and effortless awareness.

KEY DECISIONS

Trust through anticipation

Contextual UI keeps passengers informed without requiring constant interaction: ETA updates, route change, temp, etc.

Designing systems that reduce uncertainty and stress

Seamless daily integration

Integrating food pickup directly into the ride flow eliminates context switching & supports everyday routines.

Sanctuary in Motion

Minimal controls & ambient feedback create a calm experience that reduces cognitive load.

FINAL SOLUTION

Five key screens showcasing the Zoox ride hail flow with commuter food pick up.

Ride Selection Image

Ride Selection

Ride Confirmation Image

Ride Confirmation

Food Selection Image

Food Selection

Journey Tracking  Image

Journey Tracking

Pick Up Confirmation  Image

Pick Up Confirmation

IMPACT

Reduced Friction

Integrated transportation, errands, and daily tasks into one journey

Human-Centered

Designed around comfort, personalization, and well-being

Future Mobility

Explored a human-centered model for autonomous transportation

REFLECTION

Designing autonomous experiences means designing for emotions, not just transportation. I learned that reducing cognitive load and anticipating user needs can transform travel from a task into a restorative experience.

© 2026 Amanda Klein